FAQ

“When should I expect my ORDER to be shipped/arrive?”

Most merch orders will be shipped out within 3-5 business days of the order placement. This is subject to slight change if we are on tour or waiting for merch shipments to arrive from manufacturers (such is the case with with pre-orders, for example).

“Where is my package?”

Any and all SV merch bought is shipped via USPS and is accompanied by a tracking number that will be sent to you via email once we ship it out (with the exception of super lightweight items like CDs that are being delivered via envelope). You can use this to find out wherever your package may be at any given time. Keep in mind, once it has left our hands, we can no longer control what happens, but will be happy to help in any way we can!